Tracking order

At XeniaLuna, we understand the importance of knowing your order's journey. Our streamlined tracking system ensures you stay informed about your Blouse, Skirt, Trousers, or Jacket purchase from dispatch to delivery.

How to Track Your Order

  1. Order Confirmation

    After placing your order, you'll receive a confirmation email containing your order number and details.

  2. Shipping Notification

    Once your order is dispatched, we'll send a shipping confirmation email with your tracking number and carrier information.

  3. Track Your Package

    Use the provided tracking number through our recommended tracking service below.

Recommended Tracking Service

We recommend using 17Track, a reliable global package tracking platform that supports multiple carriers worldwide.

How to Use 17Track:

  • Visit the 17Track website using the link above
  • Enter your tracking number in the search field
  • Click "Track" to view real-time package status
  • View detailed shipping updates and estimated delivery

Need Assistance?

If you encounter any issues with tracking or have questions about your order status, please contact our customer support team at [email protected]. Include your order number for faster assistance.

Tracking Tips:

  • Tracking information may take 24-48 hours to update after dispatch
  • Keep your order confirmation and tracking emails for reference
  • Different carriers may have varying update frequencies
@2025
XeniaLuna