Contact us

Get in Touch

We're here to assist you with any questions or concerns about our fashion collection. Please don't hesitate to reach out through any of the following channels.

Customer Support Email

For general inquiries, product questions, or assistance with orders:

[email protected]

We typically respond within 24 hours during business days.

Business Address

XeniaLuna Fashion Headquarters

123 Fashion District
Suite 450
New York, NY 10001
United States

Customer Service Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed

What to Include in Your Message

To help us assist you better, please include:

Your full name
Order number (if applicable)
Detailed description of your inquiry
Any relevant product information

For returns and exchanges, please refer to our Return Policy page for detailed instructions.

We value your feedback and look forward to helping you with your fashion needs!